At GreyNoise, we value transparency. A lot. That’s why it really killed us when we took our pricing down off our website a month or so ago.
Well now, we’ve rolled our public pricing back out, with new product packaging that aligns to how security teams use us, and a pricing approach that encourages SOCs to maximize the value they get out of our data.
The changes you’ll see on our new pricing page are driven by the learning we’ve been doing. Our original premise was that SOC teams would use our data to automatically enrich alerts and indicators in their SIEM, SOAR and TIP tools, to help de-prioritize harmless events and filter out false positives.
But what we found when we dug into usage patterns surprised us - a ton of our customers were using GreyNoise to pivot and get context during investigations. So we spent the past month or so re-defining our products to match how our customers clearly want to use our data. Here’s an overview of our NEW product offerings and pricing:
GreyNoise Community is intended to be used by individual analysts trying to understand internet threats and vulnerabilities. It doesn’t cost any money to use this version of GreyNoise, and it will be free forever. GreyNoise Community includes:
Today we are approaching 20,000 users in the GreyNoise user community who are getting tremendous value out of our data, and sharing insights with the rest of the community. Come join us - create your own free Community account here.
GreyNoise Investigate is intended to be used by threat hunters and senior analysts who need to speed up investigations and research emerging threats and vulnerabilities, but don’t need to enrich alerts at high volumes. Based on customer feedback, we packaged up a set of features in Investigate to help analysts
And we priced it at an affordable flat rate, so SOC teams can use it as much as they need to. GreyNoise Investigate includes:
GreyNoise Automate is for security teams who need to unlock analyst capacity by automatically reducing noisy alerts. We designed it to help SOCs and security engineering teams:
One of the biggest learnings we had was that our customers were rationing their usage of our data, because of our consumption-based pricing model. So we made the decision to price our Automate offering based on the size of our customer’s organization (measured by number of employees), and allow unlimited API lookups. Now our Automate customers no longer have to ration their daily queries, and they can focus on getting maximum value by implementing multiple use cases. GreyNoise Automate includes:
Note that the pricing described above is focused on enterprise customer use cases. That said, we also work with other customers and partners as well, including:
We hope this pricing and product packaging resonates with customers and prospects, and we’d love to hear your thoughts and feedback. If you have a strong opinion, please let us know by shooting us an email at email@example.com.
And here’s a link to our beautiful new pricing page if you want to check it out.