The Managed Security Service Provider (MSSP) and Managed Detection and Response (MDR) markets continue to face significant challenges in handling a large number of security alerts and vulnerabilities across multiple client environments. While this task is made even more difficult by the shortage of cybersecurity professionals in our industry, it is critical to note that the ideal solution isn’t adding more hands on deck.  It's leveraging innovation and technology that amplifies the capabilities of existing teams. 

MSSPs & MDRs require solutions that enable them to provide top-notch services to their clients while balancing already thin profit margins, all while ensuring they prevent analyst burnout. They need ways to quickly identify and respond to threats with confidence, without compromising on efficiency or service quality.

At GreyNoise, we understand the importance of every second in your margin-driven business. That's why we save you time, resources, and money – all while helping you expand your customer base. We gather, analyze, and categorize data on IPs that mass scan the internet and saturate security tools with noise. This allows analysts to spend less time on irrelevant or harmless activity and more time on targeted and emerging threats.

Here are just a few of the ways GreyNoise is helping our MSSP & MDR customers:

REDUCE COSTS

  • Trigger 25% fewer alerts across your SOC.
  • Avoid hiring additional personnel to manage alert overload.
  • Focus analyst time on triaging real threats.

IMPROVE SCALABILITY

  • Reduce customer escalations & missed threats.
  • Expand your customer base without expanding headcount.
  • Grow without compromising service, accuracy, or speed.

BEAT THE ADVERSARY

  • Empower your team with rich IP context & explainability.
  • Know about malicious IPs days ahead of other vendors.
  • Gain real-time visibility on emerging vulnerabilities.

GreyNoise scales in a way your analysts can’t. But don’t just hear it from us – see how leading MSSP Hurricane Labs is reducing costs while growing their customer base with GreyNoise.

"Any single analyst can handle, say, 20 alerts per day. But a product like GreyNoise can triage alerts for every one of our customers. So as we add more customers, GreyNoise scales in a way a person can’t.”
-Director of Managed Services, Hurricane Labs 

Want to learn more about how GreyNoise can help your MSSP & MDR?  Schedule a demo with a GreyNoise expert.

This article is a summary of the full, in-depth version on the GreyNoise Labs blog.
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